Dementia Care Home

Mountview Care Home

1093 Loughborough Road, Leicester, Leicestershire, LE7 7NL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds66
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2020-04-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe individual carers showing genuine kindness during daily routines and personal care. The social calendar includes pantomimes, seasonal celebrations and structured activities that help create routine.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-04-03

  • Is this home safe?

    Good
    The safe domain was rated Good at the February 2020 inspection. This means that inspectors did not find significant concerns about staffing levels, medicines management, infection control, or the physical safety of the environment. The home had previously been rated Requires Improvement overall, so reaching Good in this domain represents a step forward. No specific inspector observations or incidents are reproduced in the available report text.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the February 2020 inspection. This covers whether staff have the training and knowledge to meet people's needs, whether care plans are detailed and kept up to date, and whether residents have timely access to healthcare including GPs and specialists. No specific findings about training content, care plan quality, or food provision are reproduced in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the February 2020 inspection. This domain assesses whether staff treat people with kindness, respect their dignity and privacy, and support independence rather than doing things for people that they could do themselves. No specific inspector observations of staff interactions, use of preferred names, or response to distress are reproduced in the available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the February 2020 inspection. This domain covers whether the home meets people's individual needs, provides meaningful activities, respects personal preferences, and has plans in place for end of life. The home has a dementia specialism and 66 beds. No specific activity programme detail, individual engagement examples, or end-of-life planning information is reproduced in the available text.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the February 2020 inspection, having previously been part of an overall Requires Improvement rating. This is the domain that most directly reflects whether the home has stable, accountable management, a culture where staff can raise concerns, and robust governance. A named registered manager is in post. No specific evidence about manager visibility, staff culture, or governance processes is reproduced in the available text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Mountview provides residential care for people over 65, including those living with dementia. The home accepts residents with dementia as part of their standard care provision. Activities and social programmes are designed to provide structure and engagement. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Mountview Care Home was rated Good across all five inspection domains, having improved from Requires Improvement at its previous inspection. Scores reflect that positive findings are confirmed at domain level but the published report text contains limited specific observations, quotes, or direct evidence to push scores into the higher bands.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe individual carers showing genuine kindness during daily routines and personal care. The social calendar includes pantomimes, seasonal celebrations and structured activities that help create routine.

Lens 02

What inspectors have recorded

The manager makes time to meet families considering the home and discuss care arrangements. Some relatives find management approachable and willing to talk through concerns.

Lens 03

How it sits against good practice

With its mix of modern facilities and organised activities, Mountview offers one approach to dementia care in Leicester.

DCC Recommendation

Worth a visit

Mountview Care Home, on Loughborough Road in Leicester, was rated Good across all five inspection domains at its last inspection in February 2020, having previously been rated Requires Improvement. That improvement across every domain, including well-led, is a genuinely positive signal. The home is registered with Ideal Carehomes Limited and has a named registered manager in post. It cares for up to 66 people, including those living with dementia. The main limitation of this report is that the published inspection text is very brief, which means almost none of the specific observations, resident quotes, or staff interactions that inspectors recorded are available for families to read. The Good rating is confirmed, but the detail behind it is not visible here. Before making a decision, visit in person, ask to meet the manager by name, request to see last month's activity records and a recent care plan (anonymised), and count the permanent staff names on the rota for last week's night shifts. The inspection is now over four years old, and a lot can change in a care home in that time. Call the home and ask when they expect their next inspection.

The three questions to ask when you visit

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In Their Own Words

How Mountview Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Mountview Care Home says about itself

Purpose-built Leicester home balancing activities with care challenges

Residential home in Leicester: True Peace of Mind

Mountview Care Home in Leicester offers dementia care in a purpose-built setting with cinema and salon facilities. The home organises regular entertainment and gala events for residents. Some families report warm, attentive care while others have raised concerns about consistency.

Care & specialisms

Who they care for

    Mountview provides residential care for people over 65, including those living with dementia.

    How they describe their dementia care

    The home accepts residents with dementia as part of their standard care provision. Activities and social programmes are designed to provide structure and engagement.

    “With its mix of modern facilities and organised activities, Mountview offers one approach to dementia care in Leicester.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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